KelenAI · Kevin Li · Workflow design
AI for Demand Forecasting: Test Before Automating Reorders
Evaluate AI demand forecasting with a worked sales-vs-demand example, baseline comparisons, and a practical test before forecasts drive replenishment.
Insights for operators building with AI
Practical field notes on AI-native workflow design, implementation choices, human control, and dependable operations.
Start with the decision
A practical path through the core guides
Choose the first workflowCompare opportunities before committing to a tool or pilot.Check AI readinessTest the process, data, controls, ownership, and recovery path.Plan pilot to productionUse evidence gates to expand scope and authority safely.Design the full workflowConnect an AI feature to systems, exceptions, and outcomes.Make human review operationalDefine the evidence, authority, capacity, and next state.Compare invoice OCR and AIChoose an extraction approach inside a controlled document flow.
- · Kevin Li · AI implementation
AI Agent Integration: Connect One Read-Only Workflow
Connect an AI agent to one business workflow. A tested mock shows allowed order lookups, blocked cross-customer requests, and the limits of read-only access.
- · Kevin Li · Workflow design
Accounts Receivable Automation: Which Reminders to Send
Decide which overdue invoices to follow up on, pause, or review. A worked example separates reminders from disputes, credits, and unapplied cash.
- · Kevin Li · Workflow design
Order Entry Automation: From Customer PO to ERP Order
Automate customer PO entry without losing SKU, quantity, or price meaning. Work through a case-to-each example and choose the right ERP handoff.
- · Kevin Li · Workflow design
Customer Service Automation: What to Automate First
Choose the first customer service workflow to automate, compare rules and AI, and calculate whether repeat contacts erase the time you expect to save.
- · Kevin Li · AI implementation
AI Automation vs RPA: Choose the Right Tool for Each Step
Compare AI automation vs RPA using one order workflow. See when rules, APIs, robots, or AI fit—and what evidence should change your choice.